To apply, please send your resume and cover letter to hr@adamscapgroup.com
Annual Sallary
$40.000 - $45.000
About Us: At Adams Capital Group, we're dedicated to providing top-notch financial solutions and support to our clients. Our commitment to excellence extends to every aspect of our services, including customer support.
Your Role: As a Remote Customer Support Representative, you will be an essential part of our client-centric approach. Your primary responsibility will be to engage with clients, answering their inquiries, providing assistance, and ensuring their overall satisfaction. You'll play a crucial role in building trust and maintaining strong client relationships.
Key Responsibilities: - Respond to client inquiries via email, chat, and phone promptly and professionally. - Address client concerns, resolve issues, and provide accurate information. - Assist clients in navigating our services and platforms. - Collaborate with other teams to resolve complex client issues. - Maintain detailed and accurate records of client interactions.
Qualifications: - Exceptional written and verbal communication skills. - Strong problem-solving abilities and a commitment to client satisfaction. - Previous customer service experience is a plus. - Knowledge of financial and investment terminology is an advantage. - Ability to work independently and in a team, with excellent time management skills. - Comfortable working in a remote, technology-driven environment.
How to Apply: Send your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role to hr@adamscapgroup.com. Adams Capital Group is an equal opportunity employer. We welcome and encourage candidates of all backgrounds to apply.
